Error while creating the AR Invoice in distributions - "The Transaction is Associated With At least 1 invalid or closed transaction distribution. Enter a valid transction distribution (AR-855039)".
Issue
When created AR Invoice system is throwing an error and the error is
"The Transaction is Associated With At least 1 invalid or closed transaction distribution. Enter a valid transction distribution (AR-855039)".
Symptoms
When trying to complete the transaction, the error "AR-855039" : The transaction is associated with atleast one invalid or closed transaction distribution" is raised.
We verified the invoice distributions and we could see that the code combinations for all the distributions are active and enabled. Also, all the segment values are active and enabled.
Cause
Issue could be cache - after changing the segment value and replacing back with required value, user is able to save the transaction. And the similar issue is described in document: 1982392.1 - Unable to complete AR -855039.
Solution
To Implement the solution, please execute the following steps:
1. Navigate to Billing >> Task pane >> Manage Transactions
2. Search for transaction having issue and click edit transaction
3. Change segment value and replace it back with required value, then save the transaction
4. Retest the issue.
5. Migrate the solution as appropriate to other environments.
A. Click on "Actions >> Edit Distributions".
B. Edit the Distributions manually.
For Permanent Solution
Goto the Task "Manage AutoAccounting Rules"
Here Select the Receivables and Revenue accounts and edit the distributions.
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